International Living
320K
CLAIMED LOSSES
147
TOTAL REVIEWS
97.3K
PAGE VIEWS
1
ISSUE RESOLVED
International Living Reviews
Anonymous
Seattle, Washington
Until you peel back the actual facts
to begin with Tulum was a great buy in 1995 not now, still advertising as a "great buy", not so. Seems like they are peddling oversold markets. Bye Bye !not worth the $$ when you can buy easily info on line.
User's recommendation: it's ok to move on!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newcastle Upon Tyne, England
Terrible ustromer service
Overall the magazine is ok, but very repetetive for the locations they cover, and they have gone to digital , something I didn't know when I signed up , I really wanted a physical copy to read. The customer service is absolutely non existent. They say you can ask the staff questions about the articles and get answers about other topics, however they NEVER answer you. They have facebook pages set up as well for the different locations, but they don't answer comments on those pages either, so trying to get a question answered is pointless. So in my opinion it is for casual reading but you can't really rely on what they write as truth , because they don't really cover the nitty gritty about a p[lace.
Pros:
- Casual reading
Cons:
- Extremely repetitive
- No customer service
- No replies to questions
Preferred solution: Apology
User's recommendation: Subscribe for casual reading only, and prepare for repetitive articles, don't expect any answers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor service and deceptive advertising
Took advantage of special offer, no issue received so cancelled within two weeks of subscribing. Charge appeared on credit card so I tried to find a way to cancel online which did not appear possible after much looking and being told I could. Finally got a number and called - put on hold before finally connecting with a live person who told me I couldn't effectively cancel before 2023! Schlock outfit!
Loss:
$20
Pros:
- Nice idea
Cons:
- Read my review
Preferred solution: Full refund
User's recommendation: Do not patronize
Company responded
Anonymous
Anaheim, California
Only one magazine issue has arrived to Uruguay in two years.
I was told that my subscription would be extended to compensate for the non delivery of back issues. I havent heard back if this is correct. Thank you. Bárbara González
1 comment
Anonymous
Miami, Florida
Dear Barbara, As already advised when you contacted our customer services team, the government put a stop to postage due to COVID 19, which happened in quiet a lot of areas, however my colleague did send you the last 3 years to see if this problem still persists and they advised you of this. The Magazine is all available along with bonus materials in your members area once you log in @ www.internationalliving.com .
If you have any further queries we will be happy to assist.
Use the Contact Us form on the website. Customer Services International living